Airlines Seem to be Immune from Criticism

I’ve posted a few times about airlines, both about Delta’s Frequent Flyer Skymiles program and about Chalk Airlines’ poor adherence to any decent degree of customer service.

A few weeks ago, uber blogger Josh Hallett followed up on Orlando blogger Alex Rudloff’s post encouraging people not to fly Spirit Airlines. In it, Josh noted the irony of the blog post showing up as #2 in Google’s results for searches on Spirit Airlines, appearing even higher than the Wikipedia article about Spirit Airlines.

Earlier this week, the Chicago Tribune picked up on the story and reported it. Josh Hallett astutely noted the unresponsiveness of the airline by pointing out Spirit’s spokesperson comments: